Who we are
At Phoenix Trading, your privacy matters. This policy explains how we collect, use, and protect your information when you use our services — including automated trading, investment tools, analytics, and staking.
What we collect
• Personal Info: Name, email, contact details, and ID (if needed).
• Financial Data: Trading activity, investments, and staking history.
• Technical Data: IP address, device type, browser info, and cookies.
How we use your info
We use your data to:
• Operate and improve our services
• Execute trades and manage your investments
• Personalize your dashboard and alerts
• Stay compliant with regulations
• Prevent fraud and enhance security
Cookies
We use cookies to remember preferences and track usage. You can manage these via your browser settings.
Data Sharing
We don’t sell your data. We may share it with:
• Trusted partners for platform support
• Regulatory bodies when required
Security
We use encryption and strict security protocols to protect your data, but always encourage safe practices like strong passwords.
Updates
We may update this policy occasionally. You’ll be notified of major changes. Continued use means you agree to the new terms.